Support

UspendItrack reads your bank statements on your phone and shows you where the money went. It has no account and no server, so most questions have local answers.

The app says my statement's layout is not recognised.: Built-in parsers cover the common Singapore statement formats. For any other bank, export the statement as CSV from your bank's own site or app and import that — the app will ask which column holds the date, the description and the amount, and will remember the answer for that bank.
It says there is no text in my PDF.: The file is a scan or a photograph, so there are no characters in it to read. There is no OCR in the app. Download the statement from your bank rather than scanning a paper copy, or export it as CSV.
The imported total does not match my statement.: The app compares what it read against the total printed on the statement and warns you when they differ. Every transaction may still be right — some statements print refunds outside their own totals. Compare against the paper copy, and edit or add any row by hand from the Transactions screen.
How do I move my data to a new phone?: Settings → Data & Privacy → Export CSV on the old phone, then import that file on the new one. Nothing is backed up to a cloud — that is deliberate, and it means this is the only path across. Export is never restricted.
I paid, and it is asking me to pay again.: Settings → Unlock → Restore Purchases. The unlock is a one-time purchase tied to your App Store or Google Play account, and restoring it needs a network connection once. After that it works offline.
What does the purchase unlock?: Importing more than five statements. Nothing else is ever restricted: viewing, editing, categorising, budgets, reports and CSV export all work fully on the free tier, and everything you imported before the limit stays usable forever.
Can you look at my data to help?: No, and this is the point of the app rather than a limitation of the support channel: your data is only on your phone. Please do not email statements or transaction details.

Contact

hello@uspenditrack.com. Telling us your phone model, the app version from the sidebar, and what you were doing is usually enough.